Skip to main content

SHIPPING POLICY

We offer free standard worldwide shipping when ordering a Scented Blaze kit. Add-ons for this order will also be eligible for free shipping.

For all other orders, we offer a flat rate of 10 Euros for worldwide shipping.

 

Processing Times

All orders placed on the website are shipped from Bali, Indonesia. The time required to prepare an order for shipment may vary, but we guarantee that all orders will be shipped within 2-3 working days from the time of order placement.

 

Estimated Shipping Times

Estimated delivery time from the shipment date:

  • United States: 7-10 business days
  • Canada: 7-10 business days
  • Europe: 7-10 business days
  • Australia, New Zealand, and Oceania: 7-10 business days
  • Asia Pacific: 7-10 business days
  • Rest of the World: 7-14 business days

We do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend on the shipping method you choose, any holidays, weather, force majeure events, and your local customs office.

All purchases are sent via DHL EXPRESS with a tracking number.

Once your order is dispatched, you will receive a confirmation email with tracking details. If you do not receive a confirmation email within 5 working days of placing your order, please contact us at info@oriki.co or click 'Contact'.

If your delivery date has passed, please let us know via the 'Contact' section. We will be happy to assist you in locating your order.

Where applicable, shipping costs are added at checkout and do not include customs fees or taxes.

 

Customs, Duties, and Import Taxes

Your order may be subject to customs fees or taxes, which are levied once a shipment reaches your country.

'Scented Blaze' is not responsible for any customs duties or taxes applied to your package by your local authorities. You will be responsible for paying these additional charges for customs clearance. We are required to declare all items at their full price and cannot alter this amount to lower customs fees.

The amount payable depends on the destination country. Please contact your customs office for a specific breakdown of applicable fees and percentages.